Stores contact information such as names, addresses, and social media accounts in a searchable database to make it accessible
With CRM, you can add notes and track interaction history to document conversations with specific contacts
Manage the process of converting prospects into potential customers (leads) by identifying, scoring, and moving leads
Good customer relationship management (CRM) enables your business to better manage customer interactions, provide support, and maintain relationships through reliable systems and processes.
It also integrates organizational processes across marketing, sales, and customer service with functionalities and features that can strategically serve key initiatives across departments.
Integrate with email such as Gmail, Outlook, Yahoo, etc., allowing for management and segmentation of contact lists
Collect, upload and share documents in a centralized location, making it easier for everyone involved to access information
See an overview of your entire sales pipeline as well as the status/progress of each individual stage in the sales funnel