Multiple level-IVR
Give your customers a seamless experience every time they call you. Personalize, customize, sound professional with our Jamisi IVR solutions.
- Sound professional
- Route calls with ease
- Reports and analytics
- Smart Call routing
- Interactive Voice Response
ACD
Intelligently route your calls to the best suited department and agent with Jamisi's Cloud Call Centre powered by advanced Automatic Call Distributor ACD System.
- Call routing
- Agent productivity
- Reduced call wait times
- Connect agents across
- Organized chat room
Auto Dialer
An auto dialer software is a dialer software that helps businesses to automatically dial out a huge set of leads and saves significant time for your agents.
- Improved Lead Generation
- Easy feedback collection
- PC and Web Client
- Analytical Reporting
- Queue Status
A cloud contact centre software enables businesses to carry out their customer communications (calls, SMS) over the internet, without the need for an on-prem PBX phone system.
With Jamisis Cloud Center Solutions, It is easier to set up and maintain, cost-efficient and gives businesses more control and visibility into their operations. Let us help give your customers a good experience Today!
Call Recording
Our call center software allows you to record calls, monitor them and make better business decisions. Also Helps in training agents and customer dispute resolution
- Dual-channel recording
- Performance monitoring
- Marketing Evaluation
- Quality Monitoring
- Good Customer experience
Email Report
Know exactly how your team is performing over phone calls. Get a detailed daily report with call statistics for your company and individual agents using email reporting
- Automatic reply
- Auto-forward and redirection
- Send copies of Messages
- Automatic filing and retrieval of messages
- Stored messages
Call Analytics
Think Google Analytics for your calls with our Cloud call center software. Get detailed analytics on all the campaigns you run with information status
- Web tracking capabilities
- Attribute-based call routing
- Call Recording
- Detailed call logs
- Call tracking
All the Jamisi Unified Communications features are available also in the cloud. Cloud PBXs are activated with one click via the management interface.
One of our best selling solutions, is our Cloud PBX services which allows you to add a physical on-premise PBX for failover.
