UC combines presence, messaging, communications, conferencing, and information sharing across multiple devices and communications modes -- with a rules engine that manages how it all works together. The idea is to be able to seamlessly connect with a consistent user interface, whenever and wherever you want
Voice is still the key component. The ability to make calls right from your documents (click-to-dial) is about to become "very real." Next will be the beginning of optimizing business processes, to actually change the way you work, to take advantage of UC.
The point of UC is to make it easier for people to communicate and collaborate, and that's more valuable the more people are connected to it. Ideally, customers and suppliers also should be integrated as much as possible.
Ideally, you get better collaboration, simplified communication (click to call or conference, for example), improved productivity, and smoother customer service. But the real payoff comes when companies use UC to streamline their workflows and business processes.
Yes. UCaaS works with most mobile or PC devices and your existing network and carrier.
If your current network cannot support UCaaS, Jamisi can provide network services to enhance your network connectivity based upon the application. That said, UCaaS is cloud based, so whatever direction your organization is going, Jamisi Communications tools can come with you.