×

Archives

  • September 2020
  • August 2020
  • July 2020
  • June 2020

Categories

  • Mobile
  • Networking
  • Technology
  • Uncategorized

HOW TO SHOP

1 Login or create new account.
2 Review your order.
3 Payment & FREE shipment

If you still have problems, please let us know, by sending an email to support@website.com . Thank you!

SHOWROOM HOURS

Mon-Fri 9:00AM - 6:00AM
Sat - 9:00AM-5:00PM
Sundays by appointment only!

Meta

  • Register
  • Log in
  • Entries feed
  • Comments feed
  • WordPress.org

SIGN IN YOUR ACCOUNT TO HAVE ACCESS TO DIFFERENT FEATURES

Want an easier way to login?

Get a magic link sent to your email that will sign you in instantly!

Email Magic Link

Or

Login with username and password

Login with a Magic Link

CREATE AN ACCOUNT FORGOT YOUR PASSWORD?

FORGOT YOUR DETAILS?

AAH, WAIT, I REMEMBER NOW!

CREATE ACCOUNT

ALREADY HAVE AN ACCOUNT?
  • LOGIN
  • SUPPORT

Jamisi

  • Home
  • Our Services
    • Virtual Meetings
    • Contact Center
    • CRM
    • Cloud Call Center
      • Some Frequently asked Questions About Cloud Solutions
    • Virtual Assistant Service
    • Sim Card Services
  • Blog
  • About Us
  • Careers
  • F.A.Q.
  • Contact Us
  • Shop
  • MY CART
    No products in cart.
  • Home
  • BLOG & STORIES
  • Networking
  • The Difference between On-Premise vs Hosted PBX
January 16, 2021

The Difference between On-Premise vs Hosted PBX

The Difference between On-Premise vs Hosted PBX

by Ogee / Friday, 04 September 2020 / Published in Networking, Technology

Terms like on-premises private branch exchange (PBX) might be confusing, but implementing this technology promotes cost-savings and stronger internal and client communications. A PBX phone system routes calls to the appropriate numbers, so it can handle high volumes of calls efficiently, and callers will never receive a busy signal. For organizations with multiple offices or remote workforce’s, a PBX system can forward calls to any desk phone or mobile phone within the organization, meaning seamless client service and cross-location collaboration.
Understanding the differences between on-premises PBX and hosted PBX, as well as their costs and risks for your organization can help you make a more informed decision about which system to implement. 

What is on-premises?

When software is “on-premises,” it means that the servers are located on site. Organizations that host software on site have a room dedicated to data hardware, which is managed by employees. The opposite of on-premises software is hosted software, which means that the data is managed by the provider. 
While hosted systems are more suited to organizations that don’t have an IT infrastructure, on-premises software offers more flexibility and scalability for large and growing organizations.

What is private branch exchange (PBX)?

A private branch exchange (PBX) is a telephone system that switches calls between users on local lines while providing all users of the system with a certain number of external phone lines. This saves organizations money as opposed to having to purchase a separate external phone line for every user. 

What is on-premises PBX?

The “on-premises” tag before a PBX system refers to where the PBX is hosted. On-premises PBX uses IP routing technology for phone calls. It can incorporate voice over internet protocol (VoIP) software, which means that phone calls are transmitted over the internet as opposed to over a traditional phone line. 
VoIP offers other features like voicemail to email, which sends a recording of a voicemail message to a user’s email address; simultaneous ring, which means phone calls are sent to a user’s desk phone and cell phone; and call logs, to give your organization a deeper look at call analytics. 
Organizations that manage VoIP software only pay for internet versus paying for internet and phone service separately. While the internet is hosted on site, so too are phone calls when organizations use VoIP and on-premises PBX, which gives organizations greater flexibility for calls and conferencing options.

What is hosted PBX?

Hosted PBX is where the provider is responsible for housing the PBX system at their location, as well as managing the technology required to maintain the phone system. The phone lines will plug into a router that sends the calls, signalling, and features to a provider to handle. 
With a hosted PBX system, the provider will charge a monthly cost, however, are also responsible for maintenance and feature updates, which takes the load off of organizations’ IT departments. 

What are the pros and cons of on-premises versus hosted PBX?

For larger organizations or those making a lot of phone calls, on-premises PBX offers more flexibility for users, and VoIP can save organizations of calling costs. However, organizations that cannot afford higher installation costs or do not have a dedicated IT professional on site might be better off using a hosted PBX system instead.
Purchasing and installing an on-premises PBX system involves buying hardware and software, as well as dedicating a space on site to setup a data hardware room. Organizations then have to train their IT departments on how to maintain the PBX system. On the other hand, hosted PBX systems take the pressure off of organizations to front these initial costs, but organizations have to pay a monthly fee to providers, which makes hosted systems more expensive in the long run.
Pros of on-premises PBX

  • Gives organizations the ability to control users
  • Can use current phone carrier
  • Integrates with VoIP to save on calling costs
  • Reduces expenses over time, after expenses are covered
  • Ability to SIP trunk to get lower-cost calls
  • On-premise IP-PBX provider will qualify network, install and program system, and train staff
  • Supports organizational scalability, as it’s easy to add and remove users with no additional cost

Cons of on-premises PBX

  • Higher initial set up and installation cost
  • Need dedicated and trained IT personnel to attend to technical issues
  • Organization is responsible for maintenance cost
  • Organization must maintain premise at which to host PBX system
  • PBX failure will stop business operations unless an organization has a SIP provider

Pros of hosted PBX

  • Lower initial cost and set-up cost, no on-premises hardware required
  • Providers are responsible for updating new feature sets 
  • Adding virtual numbers is easy
  • Moving the phone system is easy, because there’s no data hardware to manage
0
  • Tweet
Tagged under: Hosted PBX, VOLP

About Ogee

What you can read next

Why Choose Jamisi Communications
10 top trends for Unified Communications and Collaboration tools in 2020
Unified Communications need to be your long-term business continuity plan

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

For security, use of Google's reCAPTCHA service is required which is subject to the Google Privacy Policy and Terms of Use.

I agree to these terms.

Recent Posts

  • Unified Communications for Fast and Effective Healthcare Services

    When it comes to healthcare, efficient and reli...
  • Some Must-Have contact center features solutions

    Quality of call center services provided determ...
  • Important Reasons why the Cloud Means Resiliency for Your Business

    Your business can’t afford to lose production t...
  • The Changing role of business Desk Phones in Enterprise

    For a large and growing segment of the workforc...
  • Having end-to-end encryption for your video meetings

    Before you rush to implement work-from-home, ta...

Categories

  • Mobile
  • Networking
  • Technology
  • Uncategorized

Recent Comments

    Meta

    • Register
    • Log in
    • Entries feed
    • Comments feed
    • WordPress.org

    Featured Posts

    • Unified Communications for Fast and Effective Healthcare Services

      0 comments
    • Some Must-Have contact center features solutions

      0 comments
    • Important Reasons why the Cloud Means Resiliency for Your Business

      0 comments
    • The Changing role of business Desk Phones in Enterprise

      0 comments
    • Having end-to-end encryption for your video meetings

      0 comments

    Archives

    • September 2020
    • August 2020
    • July 2020
    • June 2020

    Register

    Latest updates

    Sorry, there was no activity found. Please try a different filter.

    GET A FREE QUOTE

    Please fill this for and we'll get back to you as soon as possible!

    • GET SOCIAL
    Jamisi

    © 2020 All rights reserved.

    TOP
     
    Required 'Candidate' login to applying this job. Click here to logout And try again
     

    Login to your account

    • Forgot Password? | Sign Up

    Reset Password

    • Already have an account? Login

    Enter the username or e-mail you used in your profile. A password reset link will be sent to you by email.

    Signup to your Account

    Choose your Account Type
    • Candidate I want to discover awesome companies.
    • Employer I want to attract the best talent.
    • Already have an account? Login

    Close
     

    Account Activation

    Before you can login, you must active your account with the code sent to your email address. If you did not receive this email, please check your junk/spam folder. Click here to resend the activation email. If you entered an incorrect email address, you will need to re-register with the correct email address.